At Komyo Wellness, we are committed to delivering your skincare essentials in the fastest and safest way possible. Please read our shipping policy below to understand how we handle your orders.

1. Shipping Locations

We currently ship across all serviceable pin codes in India. International shipping is not available at this time.

2. Shipping Charges

• Free shipping on all prepaid orders above ₹499.

• A nominal shipping fee of ₹49 will be charged for orders below ₹499.

• Cash on Delivery (COD) orders may attract an additional COD fee of ₹50, regardless of the order amount.

3. Order Processing Time

• All orders are processed and dispatched within 24-48 business hours.

• Orders placed on weekends or public holidays will be processed on the next working day.

4. Delivery Time

• Delivery typically takes 3–7 business days depending on your location.

• Delays may occur during peak seasons, natural calamities, or unforeseen logistical issues.

5. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this to track the status of your delivery in real-time.

6. Delivery Partners

We work with trusted logistic partners like Delhivery, Blue Dart, Ekart, Shiprocket, and others to ensure reliable delivery.

7. Delivery Attempt

• Our delivery partners will attempt delivery up to 3 times.

• If the order is undelivered after multiple attempts, it will be returned to our warehouse.

8. Address Accuracy

Please ensure your shipping address, contact number, and pin code are entered correctly at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.

9. Packaging

All products are securely packaged in tamper-proof packaging to ensure they arrive in perfect condition.

10. Contact for Shipping Issues

If you experience any issue related to shipping or delivery, please contact our support team at:
care@komyo.in
📞 (+91) 9818282230 (Customer Care)