At Komyo Wellness, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit or shop on our website (https://komyo.in).

Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address.

• Order Details: Product preferences, order history, payment method (note: we do not store your full card details).

• Technical Information: IP address, browser type, device used, and browsing behavior via cookies or similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders

• To send you order updates and transactional emails

• To improve our website, services, and customer experience

• To send promotional emails and offers (only if you opt in)

• To prevent fraud and ensure website security

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share data with trusted service providers for the following purposes:

• Shipping partners to deliver your order

• Payment gateways to process your payments securely

• Marketing platforms (like email services) to send promotional content if you opt in

• Analytics tools to understand website performance and customer behavior

All third-party services we use are GDPR-compliant and follow strict data protection standards.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, track website traffic, and personalize content. You can manage cookie settings in your browser at any time.

Data Security

We take reasonable precautions to protect your personal information. Your data is stored securely and encrypted where applicable. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections to your information

• Request deletion of your data (subject to legal and transactional limitations)

• Opt out of marketing emails at any time by clicking the "unsubscribe" link

To make any of the above requests, you may contact us at care@komyo.in.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with the revised effective date.